Welcome to TAJ INDIAN! By using our website and placing orders with us, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services. If you do not agree with any part of these terms, please do not use our website.

1. General Information

TAJ INDIAN is a company registered in the United Kingdom, providing high-quality Indian spices and related products. Our office is located at:

Flat 14 Margaret White House,
85 Chalton Street,
London, NW1 1HY,
United Kingdom.

For inquiries, please contact us at [email protected].

2. Ordering and Payment

By placing an order with TAJ INDIAN, you are making an offer to purchase our products, subject to these Terms & Conditions. All orders are subject to availability and confirmation of the order price.

Payment Methods: We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options.

Order Confirmation: Once your order is placed, you will receive an order confirmation email containing the details of your purchase. This does not mean that your order has been accepted.

Order Acceptance: An order will be accepted once we have processed the payment and dispatched the items.

3. Shipping and Delivery

We aim to process and ship orders as quickly as possible. The delivery time may vary depending on your location and the shipping method chosen.

Shipping Costs: Shipping costs will be calculated at checkout and will vary based on the delivery address.

International Shipping: We offer international shipping, and charges will be applied based on the destination.

Delivery Times: Estimated delivery times will be provided during checkout, but we cannot guarantee delivery dates due to factors outside of our control.

4. Returns and Refunds

We take great pride in the quality of our products, but if you are not satisfied with your purchase, we offer a return and refund policy under the following conditions:

Eligibility for Return: Products must be returned within 14 days of receipt, unused and in their original packaging.

Refund Process: Once we receive the returned items, we will issue a refund to the original payment method, excluding shipping costs.

Non-Refundable Items: Some items, such as open or used spices, may not be eligible for return or refund for hygiene reasons.

5. Product Information

We make every effort to ensure that the product information on our website is accurate, including descriptions, images, and pricing. However, we do not guarantee that the descriptions or images are free from errors or inaccuracies. If you believe that a product is not as described, please contact us as soon as possible.

Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of products we sell.

Price Changes: Prices are subject to change at any time without notice.

6. Privacy and Security

Your privacy is important to us. We are committed to protecting your personal information and will never share it with third parties without your consent, except as required by law. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

7. Liability

TAJ INDIAN is not responsible for any damage or loss arising from the use of our website or products, including indirect or consequential loss. We make every effort to ensure that our website is free from viruses and technical issues but cannot guarantee uninterrupted access to our site.

8. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is owned by TAJ INDIAN and protected by copyright laws. You may not copy, reproduce, or distribute any content without prior written consent from TAJ INDIAN.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be reflected at the bottom of this page. It is your responsibility to review these terms periodically.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

Thank you for choosing TAJ INDIAN! We appreciate your trust and look forward to providing you with the finest Indian spices.