At TAJ INDIAN, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect different types of information to enhance your experience and process your orders:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
  • Non-Personal Information: We also collect non-personal data such as IP addresses, browser type, device information, and browsing behavior on our website through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivering the products you have purchased and handling returns or exchanges.
  • Customer Service: To respond to your inquiries, provide assistance, and offer support regarding your orders.
  • Personalization: To improve your shopping experience by offering personalized content and recommendations based on your preferences.
  • Marketing: With your consent, we may send you marketing communications, such as special offers, promotions, and product updates. You can opt-out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
  • Website Improvement: To analyze how our website is used, improve our services, and enhance the overall user experience.

3. How We Protect Your Information

We take the security of your personal data seriously and use appropriate measures to safeguard it:

  • Encryption: Your personal information, including payment details, is transmitted securely using encryption protocols.
  • Secure Storage: We store your personal data on secure servers with access controls to ensure your information is protected from unauthorized access.
  • Third-Party Services: We use trusted third-party service providers (such as payment processors and delivery partners) to handle your transactions and services. These third parties are obligated to maintain the confidentiality and security of your data.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience and provide us with information on how visitors interact with our website. Cookies are small files that are stored on your device and allow us to recognize you when you return to our site.

  • Types of Cookies: We use both session cookies (which are temporary and expire once you close your browser) and persistent cookies (which remain on your device until deleted or expired).
  • Managing Cookies: You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

5. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in processing payments, fulfilling orders, and delivering products. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

In certain cases, we may be required to share your information to comply with legal obligations, protect our rights, or respond to legal claims.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct or update any inaccurate or incomplete personal data.
  • Deletion: Request that we delete your personal data, subject to certain legal obligations.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time.
  • Withdraw Consent: If you have provided consent for the processing of your data, you can withdraw it at any time.

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain certain information for legitimate business purposes or as required by law.

8. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before sharing your personal information with them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be reflected at the bottom. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

  • Email: [email protected]
  • Phone: +44 (0) 123 456 789
  • Address: Flat 14 Margaret White House, 85 Chalton Street, London, NW1 1HY, United Kingdom

Last updated: February 2025